AO3 Business Support Officer

The Business support officer provides high-level, confidential administrative support to the team. This role is responsible for managing a demanding and complex workload in a fast-paced environment, ensuring the efficient and effective operation of the team.

Key Responsibilities

• Providing high level of administration support
• Fast and accurate high volume data entry
• Records management related tasks such as file sorting, renaming and correspondence management
• Maintaining an effective records management system and managing computerised databases
• Processing work orders, purchase orders and invoices
• Prioritise tasks to ensure work is completed within designated time frames
• Encourage an innovative and dynamic team environment.
• Perform other tasks of a technical or administrative nature as directed by the Manager.

Essential Selection Criteria

• Proven ability to provide high-level administrative support, perform accurate and high-volume data entry, and effectively manage records and computerised databases.
• An extremely high level of attention to detail is specifically mentioned as a key requirement for handling tasks like data entry, records management, and processing financial documents.
• The role requires the candidate to "work autonomously and achieve results with minimal supervision," demonstrating initiative and a professional attitude to get the job done in a fast-paced environment.
• Strong proficiency with Microsoft Excel and other computerised databases is essential for managing records and data.
• Excellent customer service, communication, and negotiation skills are required for liaising with team members and departmental staff.